Spirit Mountain Stars Spirit Mountain Stars
About Spirit Mountain Casino

Privacy Policy

Our commitment to your privacy

Spirit Mountain Casino is firmly committed to protecting your online privacy. During your use of this website, we may collect certain information about you that you may consider private or confidential. We are providing you with this notice to explain our policies for collecting, using and sharing this information with others. 

Information We Collect

When you visit the Spirit Mountain Casino website, we track and collect certain information that is non-personally identifiable. This information includes:

  • your operating system 
  • your web browser
  • your IP address
  • the duration of your use
  • the pages viewed
  • search words
  • dates and times that our site is accessed

This information does not personally identify you, but is helpful for marketing purposes or for improving your experience on our website.

You may be asked to provide personal information so that we can respond to your request for information. We will not require you to provide more information than is necessary to participate in any of our site activities.

We may combine information collected online through the site with any other data we have collected about you using our offline resources including but not limited to players club accounts, surveys, guest comments, and market research.

Categories of Information We Collect

Special Promotions or Informational Emails

Occasionally, we request visitors of the site to provide your name and  e-mail address in order to provide you with information about, for example, promotions and special offers, or to receive electronic newsletters.

Online Surveys

Occasionally, we may also ask you to fill out an online customer survey, to obtain your suggestions or comments to better understand the effectiveness of Spirit Mountain Casino services, this website or for similar purposes. Providing this information is solely at your choice.

Cookies

We currently use “cookies” on our website to detect your web browser’s multimedia capabilities and to provide a unique identifier to your computer so that we can generate statistics regarding website usage. Cookies may also be used to help speed your future activities or to improve your user experience by remembering information from your computer that was not voluntarily provided by you (i.e., during registration) but does not include data that will identify you personally. "Cookies" are text files that store very small bits of information that help to identify you and your session interacting with a website. To learn more specifics about how cookies work, please refer to the help section of your web browser. 

Disclosure of Information We Collect

The primary goal in collecting personal information is to provide you, the user, with a customized experience on our network. This includes personalized services, interactive communications, electronic newsletters and many other types of services, all of which are completely free to you. By knowing a little about you, Spirit Mountain Casino is able to deliver more relevant offers and content, and hence better service, to you. Spirit
Mountain Casino does internal research on our customers’ demographics, interests, and behavior based on the information provided to us upon registration for the Coyote Club, email newsletters and other services. We do this to better understand and serve our customers.

When you are on the Spirit Mountain Casino site and are asked for personal information, you are sharing that information with Spirit Mountain Casino alone unless specifically stated otherwise. In order to provide co-branded service to you, it may be necessary for us to share your personal information with our partner companies. If data is being collected and/or maintained by any company other than Spirit Mountain Casino, you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service. 

Except as provided for herein, we do not disclose to third parties any information obtained through our website without your consent. Your information may be disclosed if necessary: (1) to protect and defend our rights or property; (2) to comply with a court order or other legal process or other legal requirements of any governmental authorities, including but not limited to, authorities which regulate gaming activities; or (3) in our sole
discretion, in extraordinary circumstances in which we deem such disclosure is prudent. 

Our Commitment to Data Security

We take every reasonable precaution to keep your personal information secure. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. Nevertheless, when disclosing any personal information, you should remain mindful that there is an inherent risk in the use of e-mail and the internet. Your information may be intercepted without our consent can be collected illegally and used by others without your consent. We cannot guarantee the security of any information you disclose online, and you do so at your own risk.

External Links

Our website may provide links to other websites. We do not endorse the materials disseminated at other websites. We are not responsible for the content, validity, privacy policies or reliability of any website linked to our site. The information practices of those Web sites linked to the Spirit Mountain Casino site are not covered by this privacy statement. 

Removal from Database

To be removed from our e-mail database, send an e-mail to us or call us. Be sure to include the e-mail address you used to register. 

Persons Under the Age of 21

Pursuant to applicable law, persons under the age of 21 are not permitted to gamble at our casinos, loiter in gaming areas or consume alcoholic beverages. Similarly, our website is not intended for persons under the age of 21. In accordance with the Children’s Online Privacy Act, persons younger than 21 years of age are not allowed to use our site.   Spirit Mountain Casino does not collect information from anyone under the age of 21.

If we become aware of such information, steps will be taken to remove it.

Changes to this Privacy Policy

We reserve the right to modify or change this privacy policy at any time, simply by posting such changes on the site. Any such change, update, or modification will be effective immediately upon posting.

General Information

27100 SW Salmon River Hwy
Grand Ronde, OR 97347
Phone: 503-879-2350
Toll-Free: 800-760-7977