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Diamond Hosts

Our experienced VIP hosts are dedicated to making your gaming experience at Spirit Mountain exceptional. As casino managers, executive hosts, and supervisors, VIP hosts know how to provide you with everything you need.

Meet the Team

We take care of you! Our team will focus on giving YOU the best gaming experience in the world.

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RUBY MENDEZ-ANDERSON

PLAYER DEVELOPMENT SUPERVISOR

Ruby joined the Spirit Mountain team in 2011 as a slot attendant. After working closely with guests in the slot department, she was eager to join the VIP Host team where she would be able to focus more on the guest's needs. Ruby has excelled at providing an exceptional experience to our most valued players. She has an attention for detail, and makes an effort to welcome everyone who walks through the door as if they were a guest in her home.

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Rebecca Lindsey

Executive Casino Host

Rebecca was raised in Arizona, and began her Spirit Mountain journey at the Coyote Club in 2000. Rebecca's spirit and pride in her work is admirable, and she has an empathetic side to her personality which allows her to relate well to others. Rebecca thoroughly enjoys building relationships with guests and is available to do just that with you.

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LISA KETZNER-STUMPF

Executive Casino Host

Lisa joined the host team in 2013 because she wanted an opportunity to work directly with our guests. She is passionate about her job and loves getting to know each of her guests. Lisa's focus is to ensure you have an enjoyable experience each time you visit Spirit Mountain. In her spare time, Lisa enjoys bicycling, gardening and reading a good book.

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Lisa Burger

Executive Casino Host

Lisa began her journey with Spirit Mountain in 2015. Before becoming an Executive Host, she provided excellent guest service in Food & Beverage and Count Operations. Lisa is excited to be part of an amazing team of hosts and she strives to make every experience fun for her guests. In her spare time, Lisa enjoys playing the piano, spending time with her children, and taking day trips to wherever the road leads.

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Heidi Brock

Table Games Executive Host

Heidi joined our Spirit Mountain family in 2004 with our Table Games Department and has recently became part of VIP Services team as a Table Games Executive Host. Heidi really enjoys interacting with all of our guests and strives to ensure that all of our guests feel welcome. Heidi really enjoys hanging out with her family and friends on her spare time. She also is a huge sports fan and loves going to sporting events, especially ones that involve her kids.

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Ricardo Alvarez

Executive Casino Host

Born and raised in Mexico, Ricardo understands that each culture has its unique values, norms, and expectations. He communicates in both English and Spanish and brings a wealth of expertise to his role as an Executive Host. With a solid background at Coyote Club, where he spent six years and held a supervisory position for four years, Ricardo understands the intricacies of casino operations and excellent guest services.

His warm demeanor and ability to connect with people show his commitment to shining through in every interaction. In his spare time, he enjoys the company of his four dogs at the farm.

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Sydney Malone

Executive Casino Host

Sydney was born and raised in Chicago's bustling city. She moved to Oregon in 2023 and joined the Spirit Mountain Family in 2024.

Sydney is excited to bring her genuine passion for exceptional service to our VIPs. In her spare time, she embarks on adventures along Oregon’s coastline and uncovers hidden gems state-wide.

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Justinn Martin

Casino Host

Justinn Martin has been a dedicated member of the Spirit Mountain team for the past five months. He began his journey in Player Services and has since transitioned into his current role as a Casino Host. Justinn takes pride in creating a welcoming and enjoyable environment for all guests, ensuring a high standard of service and personalized experiences.

Outside of his professional role, Justinn is an avid PC gamer and enjoys playing blackjack—both as a way to unwind and to sharpen his strategic thinking. He is passionate about hospitality, guest engagement, and continuous personal growth.

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Rhett Kerr

Casino Host

With over two years of experience at the hotel before transitioning into his current role as a Casino Host, Rhett brings a deep understanding of hospitality and guest satisfaction to every interaction. Rhett prides himself on being highly customer-oriented, always striving to ensure every guest feels valued and taken care of. He is dedicated to helping everyone. Rhett also enjoys traveling, attending concerts, and spending time with family.

Amazing Perks

Diamond status comes with perks that cannot be beaten. Get MORE!

Diamond members will receive exclusive invites to themed parties all year long. Upgrade your membership to join in on the festivities.

Exclusive Themed Parties

Exclusive Themed Parties

With a Diamond membership, you'll have the chance to get front row seats to all our best concerts and events.

Front Row Seats

Front Row Seats

Receive better prizes and rewards when you play at Spirit Mountain Casino with a Diamond membership.

Better Prizes

Better Prizes

Diamond members receive VIP access to our private lounge whenever they visit Spirit Mountain Casino.

Private VIP Lounge

Private Diamond Lounge

Stay

Stay

Relax at the hotel or discover nearby Grand Ronde. Nestled in the heart of Polk County, the hotel is the perfect retreat for those seeking a memorable escape from the city. Spirit Mountain Hotel features premium well-apportioned hotel rooms with contemporary style.

Play

Play

Spirit Mountain Casino is a Las Vegas-style casino offering the most popular and trendiest slot games, and table games favorites like Blackjack, Roulette, Craps, Let it Ride, Pai Gow, and Baccarat.

Dine

Dine

Spirit Mountain Casino restaurants provide a gourmet dining experience for every appetite. Whether you’re in the mood for a signature burger at Mountain View Sports, Tex-Mex at Jalapeño's, pizza at 10 Barrel Hop Yard, or a romantic dinner-for-two at Amoré, Spirit Mountain satisfies every culinary desire.

Events

Events

Between our main Event Center stage and sports bar, we offer regular entertainment that will keep you coming back. Our entertainment lineup features a variety of recurring events and performances, as well as many top acts for both one-off shows, and extended runs.

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